Our building stayed low priority after repeated complaints
Repeated heat and water complaints stayed low priority until tenants supplied more evidence.
Key Excerpts
The inspection date kept moving even after repeated complaints.
Tenants want to know how complaint history affects scheduling.
In April 2026, tenants in our Wilkinsburg building reported heat and water problems to the City of Pittsburgh Department of Permits, Licenses, and Inspections more than once. The public housing inspection scheduler kept our case low priority, even after a neighbor with asthma called again.
The inspector who finally came said the record did not show enough affected units. That may be true in the database, but it was not true in the hallway. We had to collect photos and apartment numbers ourselves before the priority changed. The system turned a building problem into a paperwork problem for tenants who were already dealing with unsafe conditions.
Comments
Log in to post a comment.
Inspection scheduling should show tenants where their complaint sits in the queue.