My voucher was denied because of an old address

In spring 2026, my housing voucher application with the Pittsburgh Housing Authority was marked ineligible because the automated eligibility system used an old shelter address. I had already moved, but the notice did not say where the address came from.

When I called, the housing worker could see the mismatch but said there was no simple appeal button in the portal. I had to bring proof of the current address and wait for a manual review. The denial was not just a bad data point; it delayed the one piece of paperwork that could have helped me stabilize housing.